Axis Bank hiring for the position of Branch Relationship Officer

Axis-Bank-hiring-for-Branch-Relationship-Officer

About Company : Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. The Bank has a large footprint of 4,594 domestic branches (including extension counters) with 11,333 ATMs & 5,710 cash recyclers spread across the country as on 31st March, 2021. The Bank has 6 Virtual Centres and has over 1500 Virtual Relationship Managers as on 31st March 2021. The Overseas operations of the Bank are spread over eight international offices with branches at Singapore, Dubai (at DIFC) and Gift City-IBU; representative offices at Dhaka, Dubai, Abu Dhabi, Sharjah and an Overseas subsidiary at London, UK. The international offices focus on Corporate Lending, Trade Finance, Syndication, Investment Banking and Liability Businesses.

Eligibility Criteria :

Any Graduation and Post - Graduation Candidate can apply

Roles and Responsibilities :

As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits.
BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure.
BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers.
BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible.
They will be required to use their communication skills to add new customers and Cross Sell of Bank products.
Handle customer queries and provide correct solutions to ensure there are no customer complaints.