ZOHO Off - Campus Recruitment Drive 2023 hiring for the position of Technical Support Engineer

zoho-off-campus-recruitment-drive-technical-support-engineer

About Company : ZOHO Corporation is an Indian multinational technology company that makes web-based business tools. It is best known for the online office suite offering Zoho Office Suite. The company was founded in 1996 by Sridhar Vembu and Tony Thomas and has a presence in seven locations with its global headquarters in Chennai, Tamil Nadu, India, and corporate headquarters outside of Austin in Del Valle, Texas. Radha Vembu, Sridhar Vembu’s sister, owns a majority stake in the company. The company was known as AdventNet, Inc. and initially provided network management solutions. AdventNet expanded operations into Japan in 2001 and shifted focus to small and medium businesses. Zoho CRM was released in 2005, along with Zoho Writer, the company’s first Office suite product. ZOHO Corporation is an Indian multinational technology company that makes web-based business tools. It is best known for the online office suite offering Zoho Office Suite. Zoho is committed to spending your money wisely. We invest more in product development and customer support than in sales and marketing. It always struck us as paradoxical to charge the customer extra for the privilege of marketing back to them. By keeping our cost of attracting customers low, we keep our prices affordable and pass the savings onto our users.

ZOHO has announced a job notification for the post of Technical Support Engineer. A student from various disciplines can apply for ZOHO Off - Campus Hiring 2023. Interested and eligible candidates can read more details below.

ZOHO Off - Campus Recruitment Drive 2023 Details :

Company Name: ZOHO

Company Website: https://www.zohocorp.com

Job Role: Technical Support Engineer

Qualification: Any Degree in any field.

Salary: INR 4 LPA

Job Location: across India

Last Date: ASAP

Roles & Responsibilities :

Be the face of Zoho with prospects, customers and partners.
Engage in voice, email and chat based support.
Diagnose and solve application issues.
Understand and analyze the needs of the users and provide timely solutions.
Handle product demos, implementation and trainings.
Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
Build a rapport with customers with clear and confident communication.
Focus on customer satisfaction and first-time-resolution.
Engage with the technical team to provide faster resolutions to technical issues.
Work closely with the technical content team to identify gaps in the help module.